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OUR CANCELLATION POLICY
(Please note that this is a standard policy across the Psychiatric and Therapeutic Field)
OUR CANCELLATION POLICY
(Please note that this is a standard policy across the Psychiatric and Therapeutic Field)
NEW PATIENT CANCELLATION or RESCHEDULE:
If it is necessary to cancel your appointment, you are required to CANCEL OR RESCHEDULE at least (24) BUSINESS HOURS from YOUR SCHEDULED APPOINTMENT (DATE & TIME), otherwise you will be charged the full SELF PAY RATE of the missed appointment.
NEW PATIENT LATE ARRIVAL or NO SHOW:
If you are more than (10) minutes Late or Not Available for the scheduled appointment (via; Office, Phone, or TelePsychiatry) you will be charged the full SELF PAY RATE of the missed appointment.
This gives us an opportunity to reallocate time for another patient in need of care.
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